If you have customers calling you from overseas, or if you are travelling, you can be flexible and allow faster communication.
You can better manage your mobile workforce or outsides sales team by giving them TELUS Business Connect.
Need more transparency? You can have phone recording, and access phone logs of your employees to better service and support them.
Use Video/Audio Conferencing: our conferencing solutions can help you get a better return on employees.
Have Fax-On-The-Go, allow your customers to fax you and have it go to your email or mobile phone. This will increase your organization’s agility and responsiveness.
Be ready to service them by allowing the phone system to redirect the call after work hours to either you personal line or a support rep.
Create Customized Greetings, holiday greetings, and after-hour greetings to improve the overall customer experience for your customers.
We can provide you with Local Phone Numbers, that makes it easier for customers to reach your office.
Set up new phones anywhere without having to be on-site.
Cordless Phones
Desk phones
Conference Phones
Receptionist Phones
Your office phone and more. Anytime. Anywhere.
The TELUS Business Connect® solution is more than an ordinary office phone. Harness the power of the Internet to easily manage calls, host audio and video conferences, set up call routing, and more. All from your office phone, computer, smartphone or tablet.
Connect your business and benefit from these included features:
- Customized greetings and a call directory to help your customers connect with the right area of your business: sales, marketing, support or front desk.
- Virtually connect with customers and collaborate with team members using audio and video conferencing
- Toll-free number so customers can reach your team in the office or on the go.
- Eliminate paper faxes with an IP Fax to send and receive documents digitally wherever business takes you; in the office, at home or on your smartphone.
- One main business number, when paired with the mobile app, works across multiple devices to ensure customers can reach your team anywhere, anytime.1
Will your lost calls mean lost business?
Get a full suite of business communication features with a low to no upfront investment, and no fixed contract.
Build your solution.
|
Business Connect Mobile |
Business Connect Voice |
Business Connect Enhanced |
Business Connect Complete |
Primary user |
$20/month | $20/month | $50/month | $60/month |
Pricing per additional user |
$15/month per user | $20 /month per user | $30 /month per user | $40 /month per user |
| 24/7 Technical support | ||||
| Unlimited calling to Canada and U.S. (VoIP calls only) | ||||
| Toll-free number included ($0.07/min) | ||||
| One Main local number, single number reach, call handling & forwarding | ||||
| Integrated Mobile App (iOS, Android) | ||||
| Call logs and reporting | Call logs only | |||
| On demand and automatic call recording | On demand call recording | |||
| Integrations with G Suite by Google Cloud, Office 365, Skype™ for Business & Microsoft® Outlook | Integrations with G Suite by Google Cloud and Office 365 | |||
| 1,000 Audio conferencing participants, 100 video conference users | ||||
| HD Voice, IP fax, business SMS | ||||
| Inbound caller ID with name and voicemail preview | Voicemail preview | |||
| Integrations with Salesforce™ and Zendesk | ||||
| Access to integration developer portal | ||||
| Hot desking | ||||
| Multi-Location |
** Only $15/month per user for Business Connect Mobile if you bundle it with a TELUS mobility service.
* Use Business Connect Mobile on any Canadian wireless carrier.
Add-ons
Live Reports |
Video Conference Rooms |
Additional Toll-free Number |
| Receive real-time data about agents and queues for your call centre/month | Turn any meeting room into a video conferencing spacemonth | Add other toll-free numbers to your Business Connect account./month |
| $35 /month per user | $65 /room per month | $8.99 /each |
Business Connect Mobile
- 24/7 Technical support
- Unlimited calling to Canada and U.S. (VoIP calls only)
- Toll-free number included ($0.07/min)
- One Main local number, single number reach3, call handling & forwarding
- Integrated Mobile App (iOS, Android)
- Call logs only
Business Connect Basic
- 24/7 Technical support
- Unlimited calling to Canada and U.S. (VoIP calls only)
- One Main local number, single number reach3, call handling & forwarding
- Integrations with G Suite by Google Cloud and Office 365
Business Connect Enhanced
- 24/7 Technical support
- Unlimited calling to Canada and U.S. (VoIP calls only)
- Toll-free number included ($0.07/min)
- One Main local number, single number reach3, call handling & forwarding
- Integrated Mobile App (iOS, Android)
- Call logs and reporting
- On demand call recording
- Integrations with G Suite by Google Cloud, Office 365, Skype™ for Business & Microsoft® Outlook
- 1000 Audio conferencing participants, 100 video conference users
- HD Voice, IP fax, business SMS
- Voicemail preview
- Access to integration developer portal
Business Connect Complete
- 24/7 Technical support
- Unlimited calling to Canada and U.S. (VoIP calls only)
- Toll-free number included ($0.07/min)
- One Main local number, single number reach3, call handling & forwarding
- Integrated Mobile App (iOS, Android)
- Call logs and reporting
- On demand and automatic call recording
- Integrations with G Suite by Google Cloud, Office 365, Skype™ for Business & Microsoft® Outlook
- 1000 Audio conferencing participants, 100 video conference users
- HD Voice, IP fax, business SMS
- Inbound caller ID with name and voicemail preview
- Integrations with Salesforce™ and Zendesk
- Integrated Mobile App (iOS, Android)
- Access to integration developer portal
- Hot desking
- Multi-Location